A fix has been implemented and we are monitoring the results.
Posted Oct 07, 2026 - 14:45 CEST
Identified
We are aware of an issue where some end users may encounter a white screen when attempting to access MyProtime via a GT10 device.
Our teams are currently investigating the root cause and working towards a resolution. We apologize for any inconvenience this may cause and will provide further updates as soon as more information becomes available.
Posted Oct 07, 2026 - 11:19 CEST
This incident affected: Hardware (Time Terminals).