A fix has been implemented. Our systems are now reprocessing the backlog of calculations, and any ongoing issues should be automatically resolved within the next hour. We apologize for the inconvenience.
Posted May 18, 2026 - 10:58 CEST
Identified
The issue has been identified and a fix is being implemented.
Posted May 18, 2026 - 10:49 CEST
Update
We are continuing to investigate this issue.
Posted May 18, 2026 - 10:02 CEST
Investigating
We are aware that some users are experiencing slowness or issues with clockings not being processed. This problem is currently affecting only a small portion of our users. Our teams are actively investigating the root cause. We sincerely apologize for the inconvenience.
Posted May 18, 2026 - 09:39 CEST
This incident affected: Protime Applications (ProTime) and myProtime (myProtime).