Connection issues ProTime Premium applications

Incident Report for Protime

Resolved

This incident has been resolved.
Posted Nov 10, 2026 - 11:49 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 10, 2026 - 11:09 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 10, 2026 - 10:53 CET

Investigating

We are currently experiencing connection issues affecting ProTime Premium. Users may be unable to complete the login process and may become stuck on the loading screen.
Posted Nov 10, 2026 - 10:33 CET
This incident affected: Protime Applications (ProTime, ProTeam, Export, Import, Yeartool, ProNet, UserProvisioning, ProSynergy).