Possible error using the import module

Incident Report for Protime

Resolved

We fixed the issue for the export.

Posted Feb 20, 2026 - 14:31 UTC

We have implemented the fix for the import module. The export module is still affected, but only for automatic exports.

Posted Feb 20, 2026 - 14:08 UTC

We have identified the issue and are currently working on a hotfix.

Posted Feb 20, 2026 - 10:24 UTC

We got confirmation that Export module is also impacted.

Posted Feb 20, 2026 - 09:42 UTC

We are continuing to investigate this issue.

Posted Feb 20, 2026 - 09:42 UTC

We are currently investigating an error that some users are encountering when using the import/Export module.

Posted Feb 20, 2026 - 09:36 UTC

This incident affected: Protime Applications (Export, Import).