We are continuing to monitor for any further issues.
Posted Jul 10, 2026 - 11:10 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 10, 2026 - 11:10 CEST
Investigating
We are currently investigating an issue affecting email-related functionality across several services.
Users may experience: - Reports sent using the "Send via Mail" option not being delivered. - Deliveroot retrieval notifications not being received. - Support user notifications not being processed. - Missing email notifications following approval or rejection actions in myProtime.
Our teams are actively investigating the root cause and working to restore normal service as quickly as possible. We will provide further updates as soon as more information becomes available.
Posted Jul 10, 2026 - 10:29 CEST
This incident affected: Protime Applications (ProTime, Export) and myProtime (myProtime).