Possible Issues Accessing Protime Applications

Incident Report for Protime

Resolved

This incident has been resolved.
Posted Oct 13, 2026 - 10:09 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 13, 2026 - 09:38 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 13, 2026 - 09:27 CEST

Investigating

We are currently investigating reports of users experiencing difficulties opening Protime applications. Users may encounter issues accessing the platform or experience unexpected errors during startup. Our teams are actively investigating the situation and working to identify the root cause. Further updates will be provided as soon as more information becomes available.
Posted Oct 13, 2026 - 08:51 CEST
This incident affected: Protime Applications (ProTime, ProTeam, Export, Import, Yeartool, ProNet, ProMobile, ProVisit, UserProvisioning, ProSynergy).